Israel · US · Europe
VP Cloud Operations & Infrastructure
Owned global IT infrastructure and operations. Joined during serious instability across corporate and cloud and rebuilt the organization from scratch, from firefighting to stability and control.
- AI-first support: AI agents working as virtual Service Desk, system and DevOps engineers with live access to endpoints and servers; 60% of IT tickets closed automatically.
- Zero-touch onboarding and offboarding on Make, connecting HR, Finance, identity, permissions and laptop shipping; n8n self-service portal for R&D.
- Endpoints: one lifecycle for a 50% Mac, 50% Windows company — Jamf and Intune, automated patching, CyberArk EPM.
- Identity and access: Okta and Entra ID with hundreds of identity automations and event-driven conditional access; Microsoft 365 migration.
- Network and security: moved to Palo Alto Networks and SASE; CrowdStrike, Wiz, CyberArk, Varonis; FedRAMP High and IRAP in 12 months, with the CISO owning policy and my SecOps team executing.
- Cloud: new AWS landing zone on LZA and a GCP landing zone for multi-cloud; standard routing so users never switch VPN between regions; EKS and OpenSearch kept on supported versions.
- Enterprise AI (Copilot, Claude, ChatGPT Enterprise, Lovable, Base44) integrated with SaaS apps, hardened and monitored for security and usage.
- Cloud cost: up to 50% lower monthly cloud cost through a Cloud Center of Excellence with the CFO and CPO.